North Atlantic Internet











FAQ

North Atlantic Internet Service Change Notification

Effective May 1, 2003

Dial Up Service Only

In our ongoing efforts to provide high quality products to our Business Clients North Atlantic Internet is making the following changes to our dial up services:
  • New dial up numbers will be rolled out to facilitate greater access to the Internet.
  • Nation wide access will be included with this new service.
Support for dial up clients is limited to Username, Password and Local Dial Up Number verification only. Should you need support setting up your client please contact your network administrator or software provider for assistance (i.e. Microsoft Support or Apple Support).

If you experience any problems with Username, Password or local Dial Up Numbers please email support@naii.net or call 508-851-6147. Support will only be available Monday - Friday from 8am - 5pm EST.



Listed below are operating systems that are commonly used throughout our customer base, although we only support listed operating systems, service may be used with other software.

Currently, we only provide support for Dial-Up & E-mail via web.  Other support options may be provided at a later date.

DIAL-UP MAIL
   
Windows 3.1 Outlook Express
Windows 95/98/ME Outlook 97/98/2000
Windows NT Eudora Light
Windows 2000 Eudora Pro
Windows XP Netscape
Mac Mail Exchange
  NT Internet Mail
  Mac Mail
Errors and Common Mistakes  

If you are looking for a local dial in number you can go here.

If you need further assistance please go here.